Question 1: What is RaroStock?
RaroStock is an online platform offering a vast collection of high-quality stock images, videos, and other digital assets for personal and commercial use.
Question 2: How do I create an account on RaroStock?
To create an account, click on the “Sign Up” button on the top right corner of the homepage. You can sign up using your email address or social media accounts. Fill in the required information and complete the registration process.
Question 3: How do I download images or videos?
Once logged in, browse our collection and select the asset you want. Choose the resolution or format, and click the “Download” button. If the asset is premium, you will need to purchase it or subscribe to a plan.
Question 4: Are the images and videos royalty-free?
Yes, all assets available on RaroStock are royalty-free. This means you can use them in your projects without paying additional royalties. However, usage is subject to the terms of the license agreement.
Question 5: What are the payment methods available?
We accept various payment methods, including credit/debit cards, PayPal, and other popular payment gateways. All transactions are secured with industry-standard encryption.
Question 6: Can I use RaroStock assets for commercial projects?
Yes, you can use our assets for both personal and commercial projects, such as marketing materials, advertisements, website design, and more, as long as you comply with the license terms.
Question 7: Can I modify the images or videos I download?
Yes, you can modify the assets to fit your project’s needs. However, reselling or distributing the modified assets as your own is prohibited.
Question 8: Do you offer subscriptions or one-time purchases?
We offer both subscription plans and one-time purchase options. Subscriptions provide unlimited access to our premium collection, while one-time purchases allow you to buy individual assets.
Question 9: How do I cancel my subscription?
You can cancel your subscription at any time through your account settings. Navigate to the “Billing” section and click on “Cancel Subscription.” You will continue to have access to premium content until the end of your billing period.
Question 10: What should I do if I encounter technical issues?
If you experience any technical issues, such as download problems or account access, please contact our support team at support@rarostock.com. Provide details of the issue, and our team will assist you promptly.
Question 11: How can I become a contributor to RaroStock?
If you’re a photographer, videographer, or digital artist, you can apply to become a contributor. Visit our “Contribute” page and follow the instructions to submit your portfolio for review.
Question 12: Can I request custom content?
Yes, we offer custom content services for specific needs. Please contact our customer support team with your requirements, and we will discuss the details and pricing.
Question 13: What is your refund policy?
We offer refunds under specific circumstances, such as accidental purchases or technical issues. Please refer to our Refund Policy page or contact customer support for more information.
Question 14: How do I report copyright infringement?
If you believe that an asset on RaroStock infringes your copyright, please contact us immediately at copyright@rarostock.com. Include relevant details, and we will investigate the matter.
Question 15: Is my personal information secure?
We prioritize the security of your personal information. Our Privacy Policy outlines how we protect and use your data. We do not share your information with third parties without your consent.
Question 16: How often is new content added to RaroStock?
We regularly update our collection with new images, videos, and digital assets. Stay tuned to our website and social media channels for the latest updates and additions.